Chatbots
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2 posts
Labelling AI: what chatbots, AI images and AI text have to disclose
Article 50 of the AI Act requires that people can tell when they're talking to an AI and when an image or text comes from one. The European Commission's guidelines now spell out who has to do what — and which notices fall short. An overview for businesses that use AI.
Attila Arndt · 9 min readRelated service: AI Consulting & Strategy
When your chatbot gets it wrong, you said it
The Higher Regional Court of Hamm held a company responsible for false statements made by its AI chatbot — even though no person had written the answer. What the judgment says, why “everyone knows AI makes mistakes” didn't work as a defence, and what to check before a chatbot goes live.
Attila Arndt · 7 min readRelated service: AI Consulting & Strategy
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