Automation
Every post that covers this topic.
10 posts
AI phone assistant for the trades: when the boss is up on the roof and the phone rings
In the trades, the phone rings when nobody can pick up. What an AI phone assistant takes down then, how it tells an emergency from a quote request, where the enquiry has to end up and what it never promises on its own.
Attila Arndt · 8 min read
AI phone assistant for small businesses: what it handles, where it files things, when it hands over
An AI phone assistant isn't worth having because it picks up. It's worth having when the request then sits in the calendar, the inbox or your industry software, and when it knows when a person has to take over.
Attila Arndt · 8 min read
Free AI phone assistants: what they do and where the work begins
You can now get an AI phone assistant for free. What the free offers take on, what they leave open, and why the effort isn't in the minutes but in setting it up and connecting it.
Attila Arndt · 5 min read
Securing AI agents: four questions before an agent gets access
Twelve major vendors have agreed on a shared blueprint for how businesses should secure their AI agents. At its core are four questions: where are my agents, what can they do, what are they doing, and how do I respond? What's behind it, and how a mid-sized business can answer those questions without buying a new security product.
Attila Arndt · 7 min readRelated service: AI Agents & Autonomous Systems
Jev: the AI model that writes nothing and decides instead
Jev by TypeSafe AI doesn't answer in sentences. It hands your program a number: a category, a rating, a probability. What the model does, what it's good for, what it costs — and where it demonstrably gets things wrong.
Attila Arndt · 10 min read
EU AI Act‑ready AI use‑case intake: ship a small internal mini‑app (not policy PDFs)
When every team tests its own AI tool, you get risk, shadow IT, and constant stops from legal/security. A small internal ‘AI intake’ app captures use‑cases, does a lightweight risk triage, assigns owners, and stores evidence — so you can pilot fast with control.
Attila Arndt · 3 min readRelated service: Custom AI Applications
DPA + TOMs in vendor onboarding: ship a small internal app (not inbox chaos) in 14 days
Classic Mittelstand teams lose time (and deals) because DPAs, TOMs, sub‑processor lists and security questionnaires live in email threads. The faster teams treat vendor onboarding like a product flow: request → review → approve → export, with an audit trail.
Attila Arndt · 3 min readRelated service: Custom AI Applications
E‑Invoicing for the German Mittelstand: Get compliant with a small internal app — not an ERP mega‑project
Since 2025‑01‑01 e‑invoicing is mandatory for B2B in Germany (with transition rules). The pragmatic move: receive + validate + approve + archive — with an auditable workflow.
Attila Arndt · 3 min readRelated service: AI Automation & Workflows
AI as a job booster: how companies empower their teams instead of cutting jobs (with a plan and examples)
A practical guide for companies: introduce AI so that teams are relieved – with concrete examples (small/medium/large) and a 30-day plan.
Attila Arndt · 6 min readRelated service: AI Automation & Workflows
AI Agents in Practice (2026): What Actually Works (and What’s Still Hype)
A practical guide: agent architectures, tool use, guardrails, evaluations, and why most agent projects fail on data ownership and monitoring.
Attila Arndt · 3 min readRelated service: AI Agents & Autonomous Systems
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